What our Customers say...

Testimonials

The service was impeccable, no need to change a thing. No one would want to endure the catastrophic circumstances, but we felt fortunate that SERVPRO of Virginia Beach was there to take care of us and we are truly grateful.

I can’t tell you how much it means to be able to pick up the phone and have a company respond so quickly and efficiently plus have a team that works wonderful with upset/overstressed residents...Again, thank you – you and your team make a bad situation easier to handle!

Jason has been amazing -- very professional and knowledgeable. Brad has been wonderful and has done an efficient, yet personal approach during the demo. I love these guys! Thank you Jason!

Your staff was very professional and courteous. I would recommend them again to anyone. Thanks for all of your help, it was very much needed and appreciated.

Thank you so much for your wonderful service during my time of "disaster." You are a superior company, organized and staffed by wonderful people.

Great job all around! Safe, thorough, cleaned up the mess very well. Everyone was on-time and the follow up visits done by Tim were instrumental to the success of the project.

Malcolm explained the process so well, I feel like a pro! Excellent customer service!

Excellent customer service, were knowledgeable and very friendly. Will definitely recommend this team to other potential customers. Will only call SERVPRO of Virginia Beach for any future water damages. Thank you!

Have used before and, as usual, Superb Job! Highly recommend. They have saved me headache and turmoil.

 

Thank you and the SERVPRO team for your fast response to this situation. I truly appreciate the level of professionalism and customer service that SERVPRO consistently provides to us. I will forward your invoice to the appropriate department for prompt payment.

Jason has been great to work with and I was so happy with their quick response time and professionalism.

 

The SERVPRO crew who came to my apartment to clean the carpet in my apartment and area rugs were friendly and professional and did a great job!

 

I have been using one of your competitors for years and have never been as satisfied as I was yesterday with SERVPRO of Virginia Beach's carpet cleaning. The technicians were both very professional and polite and my house has never smelled better. I will never use anyone but SERVPRO of Virginia Beach from now on!

 

Great service. Showed up on time. Did everything as agreed. I would recommend them and use them again. Thank you for your all the work you did to resolve my problem.

The technician was on time, completed an inspection of the problem, and gave me an idea of what to expect. The work was completed on time and the property was restored like it never happened. The office staff was very helpful on scheduling the work and handling the payment for the work and interfacing with the insurance company.